What to do next

To be fully prepared for your activity, we kindly recommend the following:

• Check your confirmation email: A confirmation email with your booking details has been sent to the email address provided at the time of booking.
• Review the page of your booked activity, there you’ll find essential information such as:
  • What to bring
  • Safety guidelines
  • Activity-specific requirements
• Plan to arrive early: We recommend arriving at least 10 minutes before your scheduled start time (late arrivals may result in reduced activity time or cancellation without refund).

Payment balance

The remaining balance must be paid on site on the day of your activity.

If you would like to:

• Confirm your payment status
• Ask about your remaining balance
• Confirm your payment method

Please feel free to contact us, we’ll be happy to assist you.

Cancellation & Refund Policies

Before your activity, we strongly recommend reviewing our Cancellation & Refund Policies to understand.

Need help or have questions?

If you have any questions, need to make changes to your reservation, or require additional assistance, please don’t hesitate to contact us directly.

Our team is always happy to help.

We look forward to seeing you soon!

Thank you for choosing us, we can’t wait to welcome you for your adventure.

– The Awesome Flight Cozumel Team